Description
| Product ID: | 9781915097705 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | GB |
| Title: | Service Management Principles for Hospitality & Tourism in the Age of Digital Technology |
| Authors: | Author: David Solnet, Jay Kandampully |
| Subjects: | Hospitality, sports, leisure and tourism industries, Tourism industry, Hospitality and service industries, Hospitality industry |
| Description: | Select Guide Rating Guides managers to see hospitality and tourism as essential service businesses requiring a holistic cross-functional approach to meeting customers' needs. Demonstrates how service organizations can capitalize on, or are impacted by, technological and social changes such as the sharing economy, social media, mobile technologies and more. |
| Imprint Name: | Goodfellow Publishers |
| Publisher Name: | Goodfellow Publishers Ltd |
| Country of Publication: | GB |
| Publishing Date: | 2024-04-30 |