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BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook

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SKU 9781292197401 Categories Products, Study Aids & Textbooks

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Packed with practical activities and planning support to help you deliver these exciting new qualifications.

A complete unit-by-unit course companion for learners.
Helps prepare learners for specific job roles.
Includes ‘Han...

£17.54

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Description
Additional information

Description

Product ID:	9781292197401
Product Form:	Multiple-component retail product
Country of Manufacture:	GB
Series:	BTEC L2 Technicals Business
Title:	BTEC Level 2 Technical Certificate in Business Customer Services Operations Learner Handbook with ActiveBook
Authors:	Author: Bethan Bithell, Kath Grenyer, Jonathan Pryce, Elaine Jackson
Subjects:	Customer services, Customer services, Designed / suitable for UK vocational qualifications
Description:	Select Guide Rating Packed with practical activities and planning support to help you deliver these exciting new qualifications. A complete unit-by-unit course companion for learners. Helps prepare learners for specific job roles. Includes ‘Hands on’ and ‘Ready for Work?’ features to develop practical skills. Assessment practice activities and dedicated ‘Getting Ready for Assessment’ sections support preparation for assignments, tasks and external tests.
Imprint Name:	Pearson Education Limited
Publisher Name:	Pearson Education Limited
Country of Publication:	GB
Publishing Date:	2017-10-27

Additional information

Weight	528 g
Dimensions	212 × 298 × 12 mm