Description
| Product ID: | 9780141015224 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | GB |
| Title: | Hug Your Customers |
| Subtitle: | Love the Results |
| Authors: | Author: Jack Mitchell |
| Page Count: | 304 |
| Subjects: | Customer services, Customer services |
| Description: | Select Guide Rating From small independent businesses to established conglomerates, this title offers a tool for ensuring repeat business. Like the international bestseller Who Moved My Cheese?, Hug Your Customers is powerful through its simplicity. Jack Mitchell is CEO of Mitchells - a clothes store and one of the most successful small businesses in America. This family-run business has built extremely healthy profit margins in a tough retail market through a most refreshing approach to sales - hug your customers! In other words: if there is one key to a successful business then it is happy customers and companies who go the extra mile enjoy the extra profits. |
| Imprint Name: | Penguin Books Ltd |
| Publisher Name: | Penguin Books Ltd |
| Country of Publication: | GB |
| Publishing Date: | 2004-03-04 |