Description
| Product ID: | 9780071458276 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | US |
| Title: | The Southwest Airlines Way |
| Authors: | Author: Jody Hoffer Gittell |
| Page Count: | 336 |
| Subjects: | Business and Management, Business & management |
| Description: | Select Guide Rating Explores Southwest Airlines' policies, strategies, and techniques, showing how these methods can be implemented in various organizations. This book explains how to: lead with credibility and caring; invest in frontline leaders; hire and train for relational competence; and, use conflicts to build relationships. |
| Imprint Name: | McGraw-Hill Professional |
| Publisher Name: | McGraw-Hill Education - Europe |
| Country of Publication: | GB |
| Publishing Date: | 2005-06-16 |