Description
| Product ID: | 9781787783102 |
| Product Form: | Paperback / softback |
| Country of Manufacture: | GB |
| Title: | Service Integration and Management (SIAM(TM)) Foundation Body of Knowledge (BoK) |
| Authors: | Author: Claire Agutter |
| Page Count: | 224 |
| Subjects: | Business and Management, Business & management, Business strategy, Business innovation, Management and management techniques, Management decision making, Project management, Management of specific areas, Production and quality control management, Distribution and logistics management, Business negotiation, Business strategy, Business innovation, Management & management techniques, Management decision making, Project management, Management of specific areas, Production & quality control management, Distribution & warehousing management, Business negotiation |
| Description: | Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization! The official guide for the EXIN SIAM™ Foundation certificationSIAM (service integration and management) is an evolution of how to apply a framework for integrated service management across multiple service providers. It has developed as organizations have moved away from outsourced contracts with a single supplier to an environment with multiple service providers. SIAM supports cross-functional, cross-process and cross-provider integration. It creates an environment where all parties:
Service Integration and Management (SIAM™) Foundation Body of Knowledge (BoK), Second edition has been updated to reflect changes to the market and is the official guide for the EXIN SIAM™ Foundation certification. This book will help candidates pass their Foundation certification, as well as serve as a useful reference guide once they are implementing SIAM practices. Suitable for anyone working in ITSM (IT service management), IT, service integration and project management, the book introduces the EXIN SIAM™ Foundation syllabus and provides essential reading for the Foundation exam. It also offers a detailed introduction to the SIAM methodology for those who do not want to undertake formal certification. Prepare for your SIAM™ Foundation exam and understand how SIAM can benefit your organization! |
| Imprint Name: | IT Governance Publishing |
| Publisher Name: | IT Governance Publishing |
| Country of Publication: | GB |
| Publishing Date: | 2021-07-20 |