Use coupon code “MARCH20” for a 20% discount on all items! Valid until 31-03-2025

Site Logo
Site Logo

Royal Mail  express delivery to UK destinations

Regular sales and promotions

Stock updates every 20 minutes!

Performance Management in the Public Sector

Out of stock

Firm sale: non returnable item
SKU 9780415738101 Categories ,
Select Guide Rating
Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information.

In times...

£61.99

Buy new:

Delivery: UK delivery Only. Usually dispatched in 1-2 working days.

Shipping costs: All shipping costs calculated in the cart or during the checkout process.

Standard service (normally 2-3 working days): 48hr Tracked service.

Premium service (next working day): 24hr Tracked service – signature service included.

Royal mail: 24 & 48hr Tracked: Trackable items weighing up to 20kg are tracked to door and are inclusive of text and email with ‘Leave in Safe Place’ options, but are non-signature services. Examples of service expected: Standard 48hr service – if ordered before 3pm on Thursday then expected delivery would be on Saturday. If Premium 24hr service used, then expected delivery would be Friday.

Signature Service: This service is only available for tracked items.

Leave in Safe Place: This option is available at no additional charge for tracked services.

Description

Product ID:9780415738101
Product Form:Paperback / softback
Country of Manufacture:GB
Series:Routledge Masters in Public Management
Title:Performance Management in the Public Sector
Authors:Author: Geert Bouckaert, Wouter Van Dooren, John Halligan
Page Count:230
Subjects:Personnel and human resources management, Personnel & human resources management, Civil service and public sector, Civil service & public sector
Description:Select Guide Rating
Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and students alike. For scholars, the book directs attention to key research issues, most pressingly the use of performance information.

In times of rising expectations and decreasing resources for the public sector, performance management is high on the agenda. Increasingly, the value of the performance management systems themselves is under scrutiny, with more attention being paid to the effectiveness of performance management in practice. This new edition has been revised and updated to examine:

    • performance in the context of current public management debates, including emerging discussions on the New Public Governance and neo-Weberianism;
    • the many definitions of performance and how it has become one of the most contested agendas of public management;
    • the so-called perverse effects of using performance indicators;
    • the technicalities of performance measurement in a five step process: prioritising measurement, indicator development, data collection, analysis and reporting; and
    • the future challenges and directions of performance management

Performance Management in the Public Sector 2nd edition offers an approachable insight into a complex theme for practitioners and public management students alike.


Imprint Name:Routledge
Publisher Name:Taylor & Francis Ltd
Country of Publication:GB
Publishing Date:2015-02-12